Human-Centric Study of Digital-Paper Transitions: Framing Design Opportunity Spaces

Euiyoung Kim, Victoria Kocsik, Cecile Basnage, Alice Agogino
ICED (2013)

Abstract

Although digital devices have their own unique features that differentiate them from other tangible types of resources for reading, writing and sketching, a majority of people still prefer traditional paper media as it provides better user experiences in many aspects: readability, portability, ease of making annotations, shared reading, tactile sensory experiences, etc. This paper identifies barriers and opportunities for paper-related features based on human-centric design research directed towards the overarching goal of providing insights for finding disruptive opportunity spaces. In framing our design research, we define journeys that tangible and digital media follow – from original form, transitions and final form. Our target populations are college students and professionals in diverse majors and work environments. Based on insights from our design research, we present personas and case studies.